Your brand collects. Backlane reconciles.
A chased euro only has value once it is collected, and matched to its invoice. Every chaser carries a payment link, every payment settles its invoice on its own. And your customers only ever see you: your brand, never an unknown provider.
Payment services operated by licensed partner institutions. Backlane is not a payment institution.
What happens between the customer clicking and the line in your accounting.
Collecting is easy. What costs time is what comes after: knowing which invoice is settled, by how much, and writing it in the right place. Here is the full chain, with the one step Backlane refuses to touch.
Two practical consequences. First: nobody on your side matches a transfer against an invoice, in the afternoon, in a spreadsheet. Second: an overpayment does not vanish into limbo; it comes back as a credit note to decide on, because a customer who paid twice always remembers.
Will my customers see an unknown payment provider?
No: the link and the payment page carry your brand. A payment link under an unknown name is a chaser that ends up in spam; yours inspires trust because it is yours.
Which payment methods?
Card and transfer on the portal, direct debit for recurring rents. Counter payments arrive with the terminal.
Do I need to change banks?
No. Backlane orchestrates collection and reconciliation; funds move through licensed institutions, to your account.
No commitment. Nothing changes with your current tools or insurer.