A team that works nights, weekends, and never resigns.
Every Backlane agent has a job, a perimeter, and one rule: announce its work the day before. Your team stops re-keying and starts deciding the exceptions.
Recurring rents issued on schedule, kilometres beyond the cap invoiced at contract rate, 2026-compliant Factur-X. Flags whatever could not go out.
asks you: rule on failed issuancesSweeps unpaid invoices every morning, drafts the chasers, tracks payment promises, collects through the portal.
asks you: approve sensitive chasersCaptures every lead, enriches it (company registry), qualifies it and drafts follow-ups. Converts to customer, verification included.
asks you: approve every outgoing messageRuns each vehicle's intake sequence: registration, tracker, insurance, inspection. Chases whatever blocks.
asks you: rule on doubtful documentsWatches every contract term 60 days ahead, projects the km overrun in euros, prepares the renewal.
asks you: decide renewalsReported on WhatsApp in 2 minutes, tracked end to end, rebilled to the right contract.
Re-scores every vehicle with every kilometre: your fleet's risk map.
Answers questions about your data, SQL attached. Never an answer without its receipt.
Issue, debit, chase, file fines, catch gaps, keep claim files moving.
Sensitive chasers, renewals, opportunity promotions: a card in your queue, you decide.
An unusual send, an immobilisation, a recourse: blocked until you say yes.
Everything is logged, replayable, takeover-ready at any time. No driver personal data ever goes into a price.
D+15 chaser: Transports Martin
Towing detected: GT-443-HF
Contract at term in 21 days: M. Benali · FD-221-KZ
Can an agent get it wrong?
Yes, and that is designed for: everything it does is logged, replayable and reversible, and committing actions go through your approval. A mistake is visible and undoable, not discovered three months later.
How many agents should we start with?
One is enough, usually billing. The others get hired when you see the point, not at signature.
Does this replace my team?
No: it removes re-keying and reconciling, not judgement. Your team settles the exceptions, which is precisely the part nobody knows how to automate.
No commitment. Nothing changes with your current tools or insurer.